Legal Information
This website is for information only. It does not constitute legal advice. Mossop & Bowser accepts no liability for any loss or damage caused by reliance on the contents of this website, except to the extent that such liablility cannot be excluded by law.
As you will appreciate the law can be complicated. In order to give you the best possible advice we need to know all the facts, including those which may not, at first glance, seem important. The advice we give when you contact us is tailored to fit your circumstances. Clearly we cannot do this on a website, so if you think we may be able to help, please contact us. Our address, e-mail and telephone numbers are on our "How to contact us" page.
Mossop & Bowser is a ‘recognised body’ as defined in the Solicitors Code of Conduct 2007 and is authorised and regulated by the Solicitors Regulation Authority in England and Wales with number 00052592. The partners in Mossop & Bowser are solicitors authorised to practise in England & Wales and are regulated by the Solicitors Regulation Authority. The code of conduct can be found at http://www.sra.org.uk/solicitors/code-of-conduct.page
Our main office is at Abbots Manor, 10 Spalding Road, Holbeach, Lincolnshire, PE12 7LP and our second office is at 30 Market Place, Long Sutton, Lincolnshire, PE12 9JH. We are registered for VAT under number 106 2340 19.
We hope that you will be pleased with any work that we do for you. However, if you have any queries or concerns about our work for you, or should there be any aspect of our service with which you are unhappy, and which cannot be resolved by the person dealing with your matter, you will be able to raise the matter with our client care manager Mrs Mary Dack at our Holbeach Office (01406) 422651 who will implement our internal complaints procedure. If you would like to receive a copy of our complaints procedure please contact Mrs Dack and she will be pleased to supply you with a copy. It is important that you raise any problems or concerns with us so that they can be solved quickly and efficiently. We value you and would not wish to think you have any reason to be unhappy with us.
If you are not satisfied with either our handling of any complaint you might have or the outcome of any complaint you can ask the Legal Ombudsman to consider the complaint The Legal Ombudsman is independent and has powers to resolve complaints about lawyers. He can be contacted at PO Box 15870, Birmingham, B30 9EB, on telephone number 0300 555 0333 or at enquiries@legalombudsman.org.uk. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint.
We maintain compulsory professional indemnity insurance of a minimum of £2 million, each and every claim. The name of our primary layer insurer for the current policy period (1 October 2011 to 30 September 2012) is Allianz Global Corporate and Specialty AG. The contact details for the insurer are Allianz Global Corporate and Specialty AG, 27 Leadenhall Street, London, EC3A 1AA. Details of the minimum terms for the compulsory insurance, including territorial coverage, can be found at www.sra.org.uk/solicitors/code-of-conduct/professional-indemnity/minimum-terms-conditions.page